The company partnered with Chirpn to set out on a Build Operate Transfer (BOT) model. Chirpn took the lead in the end-to-end process, which included setting up the offshore office in India, managing HR, legal, and administrative aspects. They recruited top local talent, established necessary infrastructure, and facilitated knowledge transfer. The BOT model provided the U.S. company with a unique advantage - they could monitor and operate their offshore team without the day-to-day management responsibilities.