Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. It is a computer coded software programmed to perform repetitive rules-based tasks.
RPA has fair share among benefits and challenges. To completely realize the benefits, overcoming the challenges is important. Benefits of RPA include:
The key challenges include:
There are two types of RPA Attended & Unattended. Attended bots are used for the tasks that need real-time human-system interaction, augmenting employees’ day to day work & enabling them to do it faster and better and help employees understand and embrace automation.
Unattended automation is used for the tasks that are structured and can be fully mapped, replacing entire roles where possible and to gather, process, analyze and distribute large amounts of data
Both the types can be used individually or together for giving the business a distinctive advantage
The RPA platform core architectures are of two types Script based and Object oriented.
Script Based tools generate a single end to end code for configured workflow including the screen elements and integrations whereas in Object oriented tools "business objects" that interact with the user interfaces to perform the automation are created. An additional effort is required to create the objects but once done they are easier to use.
Industry as seen multiple phases of business process improvement and automation, through the phases and results of use of multiple technologies RPA emerged in 2000s when Blue Prism launched its product and UiPath & Automation anywhere released their automation libraries.
Value of the RPA tools is increasing with more investments flowing in. Hence, in near future we'’ll see Wider Adoption, Added Intelligence, Process Discovery, and Bots as a service.
We’ve created a cheat sheet outlining the key concepts and tools for RPA, click below to download the sheet.
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