Support

24x7
Support for
Business Growth

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Resource augmentation

Chirpn also provides augmented resources to support in-house IT teams when they don’t have the manpower or expertise to complete certain projects. This arrangement can be scaled up or down depending on the client requirements. With offices in the United States, India and Australia we can support you with onshore or offshore resources to balance the cost of your next IT project.

Our services include:

  • IT Infrastructure Consulting
  • Cloud Infrastructure Consulting
  • System Upgrade and Maintenance
  • Data Center and Asset Management
  • Storage and Backup Support
  • Help Desk Support
  • IT Procurement and Vendor Management
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Ongoing strategy and consulting support

We understand that IT and technology projects can be a daunting task for many organisations. That’s why we establish long term partnerships with our clients that go beyond the usual project scope. Our experienced SME and domain experts sit with your business leaders to develop strategic roadmaps and project phasing so that we can deliver your overall technology strategy. We are with you every step of the way - from strategy to implementation, roll out and continuous support.

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Outsource your 24/7 help desk

Not every organisation has the internal resources required to provide round the clock global support. With Chirpn you can outsource your help desk needs and we will become an extension of your business. We cover all aspects of IT and technical support, whether that’s application support, security and infrastructure services or desktop support.

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Case Studies

CRM & Application support

Providing ongoing CRM and internal application support to one of the leading broadcasters of Australia.

FEATURES:

  • Dedicated monthly bandwidth to production issues and enhancement requests
  • Monthly SLA reporting
  • Support for third party integrations with the CRM and internal applications
  • MS Dynamics 365 based CRM and Java - Angular based internal applications
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Project Management and Technical Resources

Helped one of the leading insurance providers in onboarding required PM skills for urgent requirements

FEATURES:

  • Provided technical skill options ranging from Developers, DBAs and BI Analysts
  • BA profiles for a product company with required domain skills and certification
  • Some of these resources work directly with top level executives of the company in driving and delivering strategic programs
Let's meet-up!

Contact

Chirpn has offices in Australia, India and USA. We can be reached at info@chirpn.com for any queries, comments or feedback.

Austalia

1503, 275 Alfred Street,
North Sydney, NSW - 2060, Australia

U.S.A

676 Fernleaf Dr,
Milpitas, CA, USA 95035

India

EFC Center, JK Infotech 2, Behind KPIT, Unit 1101, Rajiv Gandhi info Tech Park, MIDC, Phase 1, Hinjewadi, Pune

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