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Arkose Labs - Accelerating outcomes via Team Augmentation

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Introduction


Arkose Labs - Accelerating outcomes via Team Augmentation

Arkose Labs, a Bay Area scale-up specializing in fraud detection and management, faced a pivotal challenge. They needed a client-facing portal to showcase dashboards and reports, providing their high-profile clients with insights into their fraud prevention activities.

Challenge

Arkose Labs needed a solution to address their clients' need for real-time insights into fraud prevention activities. The challenge was to create a client-facing portal that could display dashboards and reports, catering to the requirements of high-profile clients. This portal had to be a user-friendly, real-time window into the company's fraud prevention efforts, demanding the integration of various functions and technologies. Real-time fraud detection was a critical requirement that had to be addressed to ensure the effectiveness of the portal.

Solution

Chirpn responded by assembling a multi-disciplinary team, incorporating front-end and back-end developers, web developers, quality engineers (both automation and manual), reporting experts, iOS and Android engineers for SDK development, and DevOps engineers. Working in synergy, this team designed, developed, and launched the client-facing portal within a remarkable 90-day timeframe. The portal provided real-time insights into fraud activities, elevating Arkose Labs' client engagement and fraud prevention capabilities. Additionally, a case management system was implemented to streamline the process of handling fraud cases, and an implementation guide was developed to help clients seamlessly integrate the portal into their existing systems.

Impact

The swift launch of the MVP marked a turning point for Arkose Labs. Their ability to provide real-time fraud analytics to high-profile clients set new industry standards for fraud prevention and client engagement. The Implementation Guide portal Strengthen clients with immediate access to crucial insights, enhancing their trust in Arkose Labs' capabilities. This case study demonstrates the significance of agility and a comprehensive approach in delivering client-facing solutions, driving Arkose Labs to the forefront of the fraud detection and management industry, and transforming how clients engage with fraud prevention.

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